{"id":1925,"date":"2025-12-27T01:55:40","date_gmt":"2025-12-27T09:55:40","guid":{"rendered":"https:\/\/qyonz.com\/?page_id=1925"},"modified":"2026-09-05T02:41:38","modified_gmt":"2026-09-05T09:41:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/qyonz.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1925\" class=\"elementor elementor-1925\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-8790266 e-flex e-con-boxed e-con e-parent\" data-id=\"8790266\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b570e0f elementor-widget elementor-widget-html\" data-id=\"b570e0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- Qyonz FAQ Page - Elementor Compatible HTML 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Quick Stats *\/\n.quick-stats {\n    display: grid;\n    grid-template-columns: repeat(4, 1fr);\n    gap: 20px;\n    background: #f9faf9;\n    border-radius: 20px;\n    padding: 35px 30px;\n    margin-bottom: 50px;\n}\n\n@media (max-width: 768px) {\n    .quick-stats {\n        grid-template-columns: repeat(2, 1fr);\n        gap: 15px;\n        padding: 25px 20px;\n    }\n}\n\n.stat-box {\n    text-align: center;\n}\n\n.stat-box .number {\n    font-size: 32px;\n    font-weight: 700;\n    color: #65886D;\n    line-height: 1;\n    margin-bottom: 5px;\n}\n\n.stat-box .label {\n    font-size: 13px;\n    color: #666;\n}\n\n\/* CTA Section *\/\n.faq-cta {\n    background: linear-gradient(135deg, #65886D 0%, #4a6b50 100%);\n    border-radius: 20px;\n    padding: 50px 40px;\n    text-align: center;\n    color: #fff;\n    margin-top: 30px;\n}\n\n.faq-cta h3 {\n    font-size: 26px;\n    margin: 0 0 15px 0;\n    font-weight: 700;\n}\n\n.faq-cta p {\n    font-size: 16px;\n    max-width: 500px;\n    margin: 0 auto 25px;\n    opacity: 0.95;\n}\n\n.cta-btn {\n    display: inline-flex;\n    align-items: center;\n    padding: 14px 30px;\n    border-radius: 30px;\n    font-size: 15px;\n    font-weight: 600;\n    text-decoration: none;\n    background: #fff;\n    color: #65886D;\n    transition: all 0.3s ease;\n}\n\n.cta-btn:hover {\n    transform: translateY(-2px);\n    box-shadow: 0 8px 25px rgba(0, 0, 0, 0.2);\n}\n\n.cta-btn svg {\n    width: 18px;\n    height: 18px;\n    margin-left: 8px;\n}\n\n\/* Footer *\/\n.faq-footer {\n    text-align: center;\n    padding: 30px;\n    color: #888;\n    font-size: 13px;\n}\n<\/style>\n\n<div class=\"faq-container\">\n    <!-- Hero Section -->\n    <div class=\"faq-hero\">\n        <h1>H\u00e4ufig gestellte Fragen<\/h1>\n        <p class=\"subtitle\">Performance skincare OEM\/ODM is our focus, followed by hair care, styling, hair color and fragrance. Explore how to plan your private label project with Qyonz.<\/p>\n    <\/div>\n\n    <div class=\"faq-section\">\n        <!-- Category Tabs -->\n        <div class=\"faq-categories\">\n            <button class=\"category-tab active\">Alle Fragen<\/button>\n            <button class=\"category-tab\">Erste Schritte<\/button>\n            <button class=\"category-tab\">Produkte &amp; Formulierungen<\/button>\n            <button class=\"category-tab\">Preisgestaltung &amp; Bestellungen<\/button>\n            <button class=\"category-tab\">Qualit\u00e4t und Einhaltung der Vorschriften<\/button>\n            <button class=\"category-tab\">Versand und Logistik<\/button>\n        <\/div>\n\n        <!-- Getting Started -->\n        <div class=\"faq-category\">\n            <h2>Erste Schritte<\/h2>\n            <div class=\"faq-accordion\">\n                <div class=\"faq-item active\">\n                    <div class=\"faq-question\">\n                        <h3>Wie kann ich mit Qyonz arbeiten?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Share your product brief, target market, packaging preferences and estimated order quantity. Qyonz focuses on performance skincare OEM\/ODM, followed by hair care, styling, hair color and fragrance. The quotation, sample process and production schedule are confirmed for each project.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Was ist der Unterschied zwischen OEM- und ODM-Dienstleistungen?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>OEM generally starts from your product specifications or formula, while ODM starts from a development option that can be adapted for your brand. Confirm formulation ownership, customization, packaging and testing scope in your project agreement.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Arbeiten Sie mit Start-ups und kleinen Marken?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Tell us your launch plan, budget and expected quantity. Our team can review suitable product options and confirm whether the proposed formula and packaging meet your order requirements.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Welche Informationen muss ich f\u00fcr ein Angebot angeben?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Please provide the product category, formula brief, pack size and material, estimated quantity, target market and desired launch date. Skincare is our main focus, with additional options in hair care, styling, hair color and fragrance.<\/p><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <!-- Products & Formulations -->\n        <div class=\"faq-category\">\n            <h2>Produkte &amp; Formulierungen<\/h2>\n            <div class=\"faq-accordion\">\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Welche Arten von kosmetischen Produkten k\u00f6nnen Sie herstellen?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Qyonz focuses on performance skincare OEM\/ODM, including cleanser, serum, moisturizer and skincare set projects. Hair care is our next priority, followed by hair styling, hair color and fragrance. Specific formulas and formats are confirmed during project review.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>K\u00f6nnen Sie kundenspezifische Formulierungen erstellen?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Share your desired texture, ingredient preferences, product positioning and benchmark. Formula feasibility, development fees, testing and sample timing are reviewed for your specific brief.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Bieten Sie nat\u00fcrliche, biologische oder vegane Formulierungen an?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Specify any ingredient exclusions or natural, organic or vegan positioning in your brief. Suitability and any supporting documentation or certification must be confirmed for the specific formula and target market.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Wie sch\u00fctzen Sie meine firmeneigenen Formulierungen?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Before sharing proprietary information, discuss confidentiality arrangements, formula ownership and permitted use with our team. Confirm these terms in the project agreement.<\/p><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <!-- Pricing & Orders -->\n        <div class=\"faq-category\">\n            <h2>Preisgestaltung &amp; Bestellungen<\/h2>\n            <div class=\"faq-accordion\">\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Wie hoch sind Ihre Mindestbestellmengen (MOQ)?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>MOQ depends on the formula, packaging and customization requirements. Request a quotation for your selected product and quantity; there is no single MOQ that applies to every project.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Wie lauten Ihre Zahlungsbedingungen?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Payment methods, currency and payment schedule are confirmed in your quotation and order agreement.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Wie viel kosten die Muster?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Sample and development costs depend on the formula, packaging and requested revisions. Confirm charges, shipping and any credit arrangements in your quotation.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Bieten Sie Mengenrabatte an?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Provide your expected order quantity and product mix so our team can prepare a project-specific quotation. Any volume pricing is confirmed in writing.<\/p><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <!-- Quality & Compliance -->\n        <div class=\"faq-category\">\n            <h2>Qualit\u00e4t und Einhaltung der Vorschriften<\/h2>\n            <div class=\"faq-accordion\">\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Welche Zertifizierungen haben Sie?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Request current documentation relevant to your selected product and manufacturing project. Confirm its scope, validity and applicability with our team before placing an order.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Wie stellen Sie die Produktqualit\u00e4t sicher?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Discuss the product specifications, sample approval, testing requirements and batch documentation for your project. Confirm the agreed quality checks and acceptance criteria before production.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>K\u00f6nnen Sie mir bei der Einhaltung von Vorschriften f\u00fcr meinen Zielmarkt helfen?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Tell us where you plan to sell your product. Required documentation, labeling and testing should be reviewed for that market, with the scope and responsibilities confirmed for your project.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Wie lange ist die Haltbarkeit Ihrer Produkte?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Shelf life depends on the formula, packaging, storage conditions and supporting test results. Use the shelf life confirmed for the specific approved product.<\/p><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <!-- Shipping & Logistics -->\n        <div class=\"faq-category\">\n            <h2>Versand und Logistik<\/h2>\n            <div class=\"faq-accordion\">\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Wie lange dauert die Produktion?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Production timing depends on formula approval, packaging availability, order quantity and required checks. Confirm a project-specific schedule and allow separately for shipping.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Welche Versandoptionen bieten Sie an?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Shipping options depend on the product, quantity and destination. Request a freight quotation and confirm the delivery terms, responsibilities and estimated transit time for your order.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Versenden Sie weltweit?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Share your delivery country and address region so our team can check shipping feasibility and the required export documentation for your product.<\/p><\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"faq-item\">\n                    <div class=\"faq-question\">\n                        <h3>Was passiert, wenn es ein Problem mit meiner Bestellung gibt?<\/h3>\n                        <div class=\"faq-icon\">\n                            <svg viewbox=\"0 0 24 24\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                        <\/div>\n                    <\/div>\n                    <div class=\"faq-answer\">\n                        <div class=\"faq-answer-content\"><p>Contact our team with the order reference, batch details, photographs and a description of the issue. Resolution and any applicable deadlines follow the agreed order terms.<\/p><\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <!-- CTA Section -->\n        <div class=\"faq-cta\">\n            <h3>Haben Sie noch Fragen?<\/h3>\n            <p>Discuss your skincare OEM\/ODM project with Qyonz. Share your target market, product brief, packaging needs and estimated quantity.<\/p>\n            <a href=\"\/de\/kontaktieren-sie-uns\/\" class=\"cta-btn\">\n                Kontakt\n                <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <path d=\"M5 12h14M12 5l7 7-7 7\"\/>\n                <\/svg>\n            <\/a>\n        <\/div>\n    <\/div>\n\n    <p class=\"faq-footer\">\u00a9 2025 - 2026 Qyonz. Alle Rechte vorbehalten.<\/p>\n<\/div>\n\n<script>\ndocument.querySelectorAll('.faq-question').forEach(question => {\n    question.addEventListener('click', () => {\n        const item = question.parentElement;\n        const isActive = item.classList.contains('active');\n        \n        \/\/ Close all items\n        document.querySelectorAll('.faq-item').forEach(i => i.classList.remove('active'));\n        \n        \/\/ Open clicked item if it wasn't active\n        if (!isActive) {\n            item.classList.add('active');\n        }\n    });\n});\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Performance skincare OEM\/ODM is our focus, followed by hair care, styling, hair color and fragrance. 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