Politique en matière de cookies
Dernière mise à jour : Décembre 2024
Your Privacy Matters to Us. This Cookie Policy explains how Qyonz ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website. We are committed to being transparent about the data we collect and how we use it to enhance your browsing experience.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies can be classified by their lifespan and the domain to which they belong:
- Session Cookies: Temporary cookies that are deleted when you close your browser. They help maintain your session as you navigate through our website.
- Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They help us recognize you when you return to our website.
- First-Party Cookies: Cookies set by our website directly.
- Third-Party Cookies: Cookies set by external services we use, such as analytics providers.
2. How We Use Cookies
We use cookies and similar technologies for various purposes to improve your experience on our website and to help us understand how our site is being used. Our use of cookies falls into the following categories:
Essential Cookies Required
These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.
- User authentication and session management
- Security features and fraud prevention
- Load balancing to ensure website availability
- Remembering your cookie consent preferences
Functional Cookies Optional
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. If you disable these cookies, some features may not work as intended.
- Language and region preferences
- Remembering your product inquiry history
- Customized content based on your interests
- Live chat functionality and support features
Analytics Cookies Optional
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's structure, content, and user experience.
- Pages visited and time spent on each page
- Traffic sources and referral information
- User journey and navigation patterns
- Error tracking and performance monitoring
Marketing Cookies Optional
These cookies are used to track visitors across websites to display relevant advertisements. They help us measure the effectiveness of our marketing campaigns and limit the number of times you see an advertisement.
- Targeted advertising based on your interests
- Retargeting campaigns for returning visitors
- Social media integration and sharing features
- Campaign performance measurement
3. Cookies We Use
Below is a detailed list of the cookies we use on our website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Essential | Maintains user session state | Session |
| csrf_token | Essential | Security protection against cross-site request forgery | Session |
| cookie_consent | Essential | Stores your cookie consent preferences | 1 year |
| language_pref | Functional | Remembers your preferred language | 1 year |
| recent_inquiries | Functional | Stores recent product inquiry information | 30 days |
| _ga | Analytics | Google Analytics - distinguishes unique users | 2 years |
| _ga_* | Analytics | Google Analytics - maintains session state | 2 years |
| _gid | Analytics | Google Analytics - distinguishes users | 24 hours |
| _fbp | Marketing | Facebook Pixel - advertising and analytics | 3 months |
| _gcl_au | Marketing | Google Ads conversion tracking | 3 months |
4. Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our website. These providers help us with analytics, advertising, and other services. The third parties we work with include:
- Google Analytics: Web analytics service that tracks and reports website traffic. Google Privacy Policy
- Google Ads: Advertising platform for remarketing and conversion tracking. Google Ads Policy
- Facebook/Meta: Social media advertising and analytics. Meta Privacy Policy
- LinkedIn: B2B advertising and analytics. LinkedIn Privacy Policy
- Hotjar: Behavior analytics and user feedback. Hotjar Privacy Policy
Please note that these third parties have their own privacy policies, and we encourage you to review them.
5. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. There are several ways you can manage your cookie preferences:
5.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by clicking on the "Cookie Settings" link in our website footer.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in popular browsers:
5.3 Opt-Out Tools
You can also opt out of certain third-party cookies using the following tools:
- Google Analytics Opt-out: Google Analytics Opt-out Browser Add-on
- Digital Advertising Alliance: DAA Opt-out Platform
- Network Advertising Initiative: NAI Opt-out Tool
- European Interactive Digital Advertising Alliance: Your Online Choices
Please Note: If you choose to disable cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are necessary for the basic operation of our website.
6. Similar Technologies
In addition to cookies, we may use other similar technologies to collect and store information:
- Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails that help us track user behavior and measure campaign effectiveness.
- Local Storage: Technology that allows websites to store data locally on your device, similar to cookies but with larger storage capacity.
- Session Storage: Similar to local storage but data is cleared when you close your browser tab.
- Device Fingerprinting: Collecting information about your device configuration to identify unique visitors (used only for fraud prevention).
7. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universal standard for how websites should respond to DNT signals. Our website does not currently respond to DNT signals, but we respect your privacy choices through our cookie consent mechanism.
8. International Data Transfers
Some of our third-party service providers may be located outside your country of residence. When cookies collect personal data, this data may be transferred to and processed in countries that may have different data protection laws than your country. We ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws.
9. Children's Privacy
Our website is intended for business users and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice such as a banner on our website.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
11. Your Rights
Depending on your location, you may have certain rights regarding your personal data collected through cookies:
- Right to Access: Request information about the personal data we hold about you
- Right to Rectification: Request correction of inaccurate personal data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request a copy of your data in a structured format
- Right to Object: Object to certain types of processing, including direct marketing
- Right to Withdraw Consent: Withdraw your consent at any time for cookies you have previously accepted
To exercise any of these rights, please contact us using the information provided below.
12. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
- Email: [email protected]
- Subject Line: Cookie Policy Inquiry
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.
© 2024 Qyonz. Tous droits réservés.