Perguntas mais frequentes

Performance skincare OEM/ODM is our focus, followed by hair care, styling, hair color and fragrance. Explore how to plan your private label project with Qyonz.

Começar a trabalhar

Como é que começo a trabalhar com a Qyonz?

Share your product brief, target market, packaging preferences and estimated order quantity. Qyonz focuses on performance skincare OEM/ODM, followed by hair care, styling, hair color and fragrance. The quotation, sample process and production schedule are confirmed for each project.

Qual é a diferença entre os serviços OEM e ODM?

OEM generally starts from your product specifications or formula, while ODM starts from a development option that can be adapted for your brand. Confirm formulation ownership, customization, packaging and testing scope in your project agreement.

Trabalha com empresas em fase de arranque e pequenas marcas?

Tell us your launch plan, budget and expected quantity. Our team can review suitable product options and confirm whether the proposed formula and packaging meet your order requirements.

Que informações devo fornecer para obter um orçamento?

Please provide the product category, formula brief, pack size and material, estimated quantity, target market and desired launch date. Skincare is our main focus, with additional options in hair care, styling, hair color and fragrance.

Produtos e formulações

Que tipos de produtos cosméticos podem ser fabricados?

Qyonz focuses on performance skincare OEM/ODM, including cleanser, serum, moisturizer and skincare set projects. Hair care is our next priority, followed by hair styling, hair color and fragrance. Specific formulas and formats are confirmed during project review.

Podem criar fórmulas personalizadas?

Share your desired texture, ingredient preferences, product positioning and benchmark. Formula feasibility, development fees, testing and sample timing are reviewed for your specific brief.

Oferecem fórmulas naturais, orgânicas ou veganas?

Specify any ingredient exclusions or natural, organic or vegan positioning in your brief. Suitability and any supporting documentation or certification must be confirmed for the specific formula and target market.

Como é que protegem as minhas fórmulas patenteadas?

Before sharing proprietary information, discuss confidentiality arrangements, formula ownership and permitted use with our team. Confirm these terms in the project agreement.

Preços e encomendas

Quais são as vossas quantidades mínimas de encomenda (MOQ)?

MOQ depends on the formula, packaging and customization requirements. Request a quotation for your selected product and quantity; there is no single MOQ that applies to every project.

Quais são as vossas condições de pagamento?

Payment methods, currency and payment schedule are confirmed in your quotation and order agreement.

Quanto custam as amostras?

Sample and development costs depend on the formula, packaging and requested revisions. Confirm charges, shipping and any credit arrangements in your quotation.

Oferecem descontos por volume?

Provide your expected order quantity and product mix so our team can prepare a project-specific quotation. Any volume pricing is confirmed in writing.

Qualidade e conformidade

Que certificações possui?

Request current documentation relevant to your selected product and manufacturing project. Confirm its scope, validity and applicability with our team before placing an order.

Como é que garante a qualidade do produto?

Discuss the product specifications, sample approval, testing requirements and batch documentation for your project. Confirm the agreed quality checks and acceptance criteria before production.

Podem ajudar na conformidade regulamentar do meu mercado-alvo?

Tell us where you plan to sell your product. Required documentation, labeling and testing should be reviewed for that market, with the scope and responsibilities confirmed for your project.

Qual é o prazo de validade dos vossos produtos?

Shelf life depends on the formula, packaging, storage conditions and supporting test results. Use the shelf life confirmed for the specific approved product.

Expedição e logística

Quanto tempo demora a produção?

Production timing depends on formula approval, packaging availability, order quantity and required checks. Confirm a project-specific schedule and allow separately for shipping.

Que opções de envio oferecem?

Shipping options depend on the product, quantity and destination. Request a freight quotation and confirm the delivery terms, responsibilities and estimated transit time for your order.

Fazem envios para todo o mundo?

Share your delivery country and address region so our team can check shipping feasibility and the required export documentation for your product.

E se houver um problema com a minha encomenda?

Contact our team with the order reference, batch details, photographs and a description of the issue. Resolution and any applicable deadlines follow the agreed order terms.

Ainda tem dúvidas?

Discuss your skincare OEM/ODM project with Qyonz. Share your target market, product brief, packaging needs and estimated quantity.

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